De rust van de routine. Over kwaliteit van de arbeid in het licht van de relatie tussen arbeid en zorg

Samenvatting

The comfort of routine: Reflections on the quality of work from the perspective of work and care relationships. Although the quality of work is widely debated, social developments with respect to the work-family relationship hardly enter into this debate. In an attempt to determine how the quality of work should be regarded if one tries to achieve a (better) balance between work and care, qualitative research has been carried out in one of the larger hospitals. Three different cases illustrate that the organisation of work is an important factor when it comes to combining work and care. Workers in a Tayloristic laboratory for example, where routine thrives and autonomous work is rare, often have ample opportunities to cope with sudden demands from home. Perhaps current opinions regarding the quality of work should be revised when the balance between work and care comes into play.