Het 'waar' maken van de normatieve pretentie -- actieonderzoek in de gezondheidszorg

Samenvatting

A review essay on Wim Blok's Tussen artsenmacht en patientenklacht: Medische kwaliteit, alledaagse ervaring en belangenorganisatie voor zorggebruikers ([Between the Power of the Physician and Patient Complaints. Medical Quality, Everyday Experience and Key Organizations for Health Care Recipients], Baarn: H. Nelissen b.v., 1985 [see listing in IRPS No. 37]). A positive appraisal is offered of the book, which is based on a study of 83 patient complaints registered by health care recipients about the way in which their treatment was handled by the socialized medical system of the Netherlands. 4 References. M. Meeks